Storm damage isn't always obvious from the ground. Hail dents, lifted shingle seals, cracked ridge caps, and bruised shingle mats don't show up from the driveway. Our HAAG-trained inspectors get on the roof and check every slope, every flashing detail, and every penetration point.
Our Storm Damage Repair Process
Free Storm Inspection
Our HAAG-trained inspector documents everything the insurance adjuster needs: hail hit density, impact severity, functional vs. cosmetic damage classification, and affected areas by slope. This level of documentation is why our claims get approved.
File Your Claim
We help you file the claim with your insurance carrier using our inspection report, photos, and damage summary. This documentation follows the same standards adjusters use, which means smoother processing.
On-Site Adjuster Visit
Your adjuster gets a guided tour of the damage by our inspector. We speak the same language: hail hit classification, wind speed thresholds, manufacturer warranties voided by damage. This meeting is where claims get approved.
Quality Restoration
Once approved, our Custer crew handles the repair or replacement at the insurance-agreed price. You pay your deductible. We do the work, file the completion paperwork, and you're done.
What Custer Customers Say
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
"From the first phone call to the final walkthrough, everything was seamless. The team was courteous and efficient. Already recommended them to two friends."
"Our neighbors recommended them and now we understand why. Meticulous attention to detail and they treated our home like it was their own."
Why Choose Custer Roofing & Maintenance for Storm Damage Repair?
24-Hour Emergency Response
Storm damage can't wait. Our Custer crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.
Every Carrier Accepted
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide. We work with every major insurance carrier in WA.
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
About Our Custer Storm Damage Repair Services
Not all storm damage qualifies for a full replacement. Hail might only affect one slope. Wind might only lift shingles on the windward side. We document exactly what's damaged and let the insurance company make the call. Honest documentation gets claims approved. Inflated reports get denied and blacklisted.
Timing matters on storm claims. Most WA insurance policies give you 12 months from the date of damage to file a claim. Once filed, you typically have another 12-18 months to complete repairs. Don't wait. Call (877) 349-1553 for a free inspection and we'll tell you if you have a claimable issue.